Privacy Policy
Last updated: April 2026
GC Home Remodeling LLC ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you submit a form on our website, we collect:
- Full name
- Phone number
- Email address
- Type of service requested
- Project description (if provided)
- SMS consent preferences
We may also automatically collect basic technical data such as browser type, device type, and referring URL for analytics purposes. We do not use tracking pixels or retargeting cookies.
2. How We Use Your Information
We use the information you provide to:
- Contact you about your remodeling project inquiry
- Schedule and confirm home inspection appointments
- Send transactional SMS messages (appointment reminders, project updates) if you opt in
- Send marketing or promotional SMS messages if you separately opt in
- Respond to your questions and follow up on estimates
3. SMS / Text Messaging
If you opt in to receive SMS messages from GC Home Remodeling LLC:
- You may receive transactional messages such as appointment confirmations and project status updates
- If you separately opt in, you may receive promotional offers and marketing messages
- Message frequency varies based on your project status
- Message and data rates may apply depending on your carrier plan
- You can opt out at any time by replying STOP to any message
- Reply HELP for assistance
- Your SMS opt-in information is never shared with or sold to third parties
4. Cookies & Tracking
Our website uses minimal cookies necessary for basic functionality (such as form submission). We do not use advertising cookies, cross-site tracking pixels, or third-party retargeting. We may use Google Analytics or similar tools in the future to understand traffic patterns — we will update this policy if we do.
5. Data Security
Your information is stored on secure servers provided by our CRM platform (GoHighLevel). We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. No system is 100% secure, but we take this seriously and limit access to your data to only those who need it to respond to your inquiry.
6. Data Sharing
We do not sell, rent, or trade your personal information. We may share your data only with:
- Our SMS carrier partners (solely to deliver messages you've consented to receive)
- Service providers who help us operate our CRM and scheduling tools, under strict confidentiality agreements
We will never share your information with unrelated third parties for marketing purposes.
7. Your Rights
You have the right to:
- Request a copy of the information we hold about you
- Request correction or deletion of your data
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by contacting us directly
8. Age Restriction
Our services and website are intended for individuals who are 18 years of age or older. We do not knowingly collect information from minors.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Email: gchomeremodelingllc@gmail.com
- Phone: 629-202-9477
- Business: GC Home Remodeling LLC, Nashville, TN